Information technology and the board of directors

The Governance Board reviews technology operations, business proposals, and projects to advise the CIO on how demand can be managed most effectively. The board of directors advises on strategic alignment and risk management, issues policies and procedures, and value delivery reports.

• University technology standards are reviewed along with changes in policy
• Procedures for technology governance are developed
• Projects are prioritized and advised on
• Projects and proposals are recommended
• ITEC portfolio is designed and recommended
• Issues in the project are identified and resolved

With demand for technology projects coming from a range of sources, most of which are decentralized, your business must manage the order and coordinate distributed and centralized teams to deliver solutions and services. The Technology Governing Body helps implement a technology management method that specifies:

• To make decisions about policies, goals, and investments
• Analyzing issues and providing input
• Holding those accountable and liable
• Dispute resolution
• Producing, managing, and implementing determinations

Areas

The governing board for information technology reviews feedbacks along with recommendations from advisory groups in the governance in technology about:

• Information technology principles, use, and roles
• Needs for applications in business, mainly purchases of systems developed internally
• The costs and allocation that are prioritized in technology
• The guidance and service of information technology for the campus result in standards and policies

Focus Emphasis

Management Demand: Making sure that there are efficient evaluations, choice, ordering, and monetization of demands competing for technology projects

Aligning Strategically: Aligning of the department’s goals and objectives within the University’s strategic planning area.

Delivering Value: Making sure that the strategy for technology is beneficial and offers value

Managing Resources: The best investment in and correctly working technology resources that include applications, structure, people, and data

Managing Risk: Becoming educated on and fully comprehending the risks of technology and managing risks virtually. Managing risk and understanding the implications of how to handle it are essential to the success of projects in technology.

Governing management is also responsible for taking standards and policies along with prioritizing efforts and plans for deployment.

Groups for Technology and Governance

Executive Council for Technology: The group directs technology governance and development for the Appalachian State University. It manages the process of decision making ensuring that everything happens at the correct level. It maintains and issues approvals for top technology projects that appear to have more risk involved, includes significant business changes and possibly including funding across divisions.

Implementation Group for Technology: This group manages the creation and management of holistic technology proposals, endorsing them, schedule projects, and working the project oversight.

Groups for Technical Advisory: The board of directors that govern technology will review and approve proposals from the campus committees. They will be acknowledged as a formal advisory group for technology that can present proposals for the implementation group projects. The entire list for these groups can be found online at https://its.appstate.edu/it-governance.

These groups are self-organized and directed by technology. The University assigns technology groups, and they are designed to assist with including information resources that comply with regulatory and legal requirements. The delegate or CIO generally communicates information on technology initiatives and projects to the advisory groups in technology. These efforts adhere to the mission of the University and meet the needs of the institution.

Membership

The CIO generally appoints the committee for the rotating memberships. These are reviewed regularly every two years. The memberships are adjusted as needed. The following are the initial committee members:

• CIO Chairperson and Academic Affairs
• Management of Enrollments
• CISO
• Auxiliary Services Director
• Business Systems Director
• Electronic Student Services Director
• Technology Advancement Director
• Technology Enterprise Applications & Analytics Director
• Technology Infrastructure & Systems Director
• Technology Support Director
• Center for Academic Excellence Director
• Library Systems and Automation Director
• Senate Technical Facilitator Representative
• Director of Senior Associate Athletics

Processes

The CIO will provide committee and committee support.

• The meetings’ structures will include someone designated or the Chief Information Officer collecting meeting agenda information and passing them around to other members to ensure that everyone has access to the scheduled topics that will be discussed. These minutes for the meeting will have time restrictions, and members will adhere to these restrictions on time to ensure the meeting flows appropriately.

• The meetings will happen every month, and the whole committee will designate schedule changes on an as-needed basis.

• The Chief Information Officer will bring up problems and make recommendations to the executive council on technology as needed.

• The proceedings will all be documented with discussion notes, courses of action, and recommendations. Meeting notices will be sent out to all attending members.
• With regards to meeting attendance, all of the meetings will be handled in accordance with regulations governing the open discussions except for personnel.